Terms of Service

Agreement to Terms

By accessing or using Flowbooks ("Service," "Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and Flowbooks.

Description of Service

Flowbooks is an AI-powered accounts payable (AP) invoice processing platform that:

• Extracts data from invoices using artificial intelligence
• Processes vendor information, amounts, line items, and metadata
• Integrates with accounting software (QuickBooks, Xero)
• Provides approval workflows and duplicate detection
• Enables email-based invoice submission

Account Registration

Eligibility

• You must be at least 18 years old
• You must provide accurate, complete information
• You must be authorized to bind your organization

Account Security

• You are responsible for maintaining password confidentiality
• You are responsible for all activities under your account
• Notify us immediately of any unauthorized access
• We are not liable for losses resulting from unauthorized use

Acceptable Use

You May

• Process invoices for legitimate business purposes
• Invite team members and approvers
• Export your data
• Integrate with supported accounting software

You May Not

• Upload malicious files, viruses, or harmful content
• Attempt to breach security or access others' data
• Use the Service for illegal purposes
• Reverse engineer, scrape, or copy our platform
• Resell or redistribute the Service
• Upload content violating third-party intellectual property rights

Data and Privacy

Your Data

You retain ownership of all invoice data you upload. You grant us a limited license to process your data solely to provide the Service. See our Privacy Policy for details on data handling.

AI Processing

• Invoice data is processed by Claude AI (Anthropic) for extraction purposes only
• AI models do not retain your data after processing
• We do not use your data to train AI models

Data Accuracy

Payment Terms

Subscription Plans

• Free Trial: 30 days, no credit card required, 100 free extractions
• Starter: $24/month, 50 documents/month
• Pro: $59/month, 150 documents/month
• Business: $99/month, 300 documents/month
• Growth: $149/month, 500 documents/month
• Agency: $249/month, 1,000 documents/month

Billing

• Subscriptions are billed monthly in advance
• Prices are in USD and subject to change with 30 days' notice
• Payment processed securely through Stripe — we never store card details
• Subscriptions renew automatically unless cancelled

Cancellation & Refunds

• Cancel anytime from your account settings
• No refunds for partial months
• Access continues until the end of the current billing period
• Your data is available for export for 30 days after cancellation

Integrations

Integrations with QuickBooks, Xero, and other third-party services are provided "as-is." We are not responsible for issues, outages, or changes to third-party services. You must maintain valid accounts with any integrated services and comply with their terms. You are responsible for any API usage limits or costs imposed by third parties.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI EXTRACTION. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Flowbooks does not provide accounting, tax, legal, or financial advice. Consult qualified professionals for such matters.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLOWBOOKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR COSTS OF SUBSTITUTE SERVICES, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless Flowbooks and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) content or data you submit through the Service.

Termination

By You

You may cancel your subscription at any time from your account settings. Your data will be available for export for 30 days following cancellation.

By Us

We may suspend or terminate your account if you violate these Terms, engage in fraudulent or abusive activity, fail to pay fees, or if required by law. Upon termination, your access ceases immediately and outstanding fees become due. Data is deleted after 30 days.

Dispute Resolution

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding individual arbitration — not class action — except for small claims court matters or requests for injunctive relief. By using the Service, you waive your right to participate in a class action lawsuit.

Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or in-app notice, with an updated effective date. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

Contact

For questions about these Terms, contact us at support@flowbooks.ai or visit flowbooks.ai.